SYNkinase is committed to protecting your privacy. The policy below sets out what information we collect, why we collect it and how we use that information.
2. Basic Information and Creating an Account
When you browse the SYNkinase website, we establish a minimal "user profile" for you on the SYNkinase website which is tracked via a cookie (see 'Cookies' section below). This contains basic information such as how you first found us, IP address, and ISP host. If you decide to create an account with us, this profile is then associated with the email address you then provide.
Creating an account with us means we can personalize your use of the website and contact you with information that we believe will help you with your research i.e. new and updated products related to your interests, or new services that SYNkinase is offering.
You can update your account details by clicking on the 'sign in or register' links at the top of any page, including configuring the nature of contact from SYNkinase.
3. Data Security
The site incorporates physical, electronic, and administrative procedures to safeguard the confidentiality of your personal information, including Secure Sockets Layer ("SSL") for all financial transactions through the site. We use SSL encryption to protect your personal information online, and we also take several steps to protect your personal information in our facilities. Access to your personal information is restricted. Only employees who need access to your personal information to perform a specific job are granted access to your personal information. Finally, we rely on third-party service providers for the physical security of some of our computer hardware. We believe that their security procedures are adequate. For example, when you visit the Site, you access servers that are kept in a secure physical environment, shielded by an electronic firewall. While we use standard industry precautions to safeguard your personal information, we cannot guarantee complete security. 100% complete security does not presently exist anywhere online or offline.
4.Information We Collect for Ordering
If you place an order with SYNkinase, we ask you to sign in or create an account and then prompt you for address and contact details that will allow us to accurately fulfill and invoice you for the items you order. Except for credit card details that you may provide, we will record this information into your user profile so that next time you order you do not have to re-enter these details. Should you wish to review details of an order placed with us, you can see these by logging into your account.
5. Personally Identifiable Information
Any personally identifiable information (including credit card information) is passed over a secure encrypted (SSL) connection and we provide a third-party certificate which can be used to verify the credentials of the SYNkinase server you are supplying the details to.
6. Statistical Website Usage Information
We do this in order to understand what users are interested in on our website and to help us improve the design of our website or product offerings.
Cookies are very small text files saved to your computer that are used to track user navigation around a website. Cookies enable us to identify you or the device you are on when you have logged in.
We do not sell the information collected by cookies nor do we disclose information to third parties. When we want to collect personally identifiable information (for things like email sign ups), we will be explicit about this.
Users have the ability to accept or disable cookies by modifying the settings in their browser. Disabling cookies, however may mean that some functionality may be affected.
We may advertise on the Google content network using Google's remarketing technology. Google place a unique ad-serving cookie on your computer and will use non-personal information about your browser and your activity at this site to serve ads on their content network.
Google AdWords Remarketing allows us to tailor our marketing to better suit your needs and only display ads that are relevant to you. You can opt out here
8. Disclosure of Personal Information to Third Parties
SYNkinase respects your right not to be contacted unless you want to, and we do not sell, trade, give, or rent information that can identify you personally to any third party except as detailed below.
SYNkinase does use third parties in order to fulfill certain functions on its behalf. Examples of this are:
- in order to ship a package to you, we have to tell the shipping company your name and address and possibly phone/fax number
- we have commissioned market research and customer satisfaction surveys with sections of our customer base
in these cases we only disclose the information necessary to perform that specific function.
9. Your Consent
By using the SYNkinase website, you are consenting to us collecting and using the information as stated above.